Frequently Asked Questions
We request that all adults and children remove their footwear prior to entering through the gate. There is a shoe rack provided for everyone to use.
The reason we ask this is because we have lots of tiny humans crawling around on the carpet so we want to reduce the amount of debris on the carpets for the tiny humans to pick up and possibly consume.
Please note, staff wear trainers due to being in the kitchen for 90% of their shift and being on their feet all day. Staff ensure that the soles of the shoes are clean and do not introduce debris into the soft play.
We offer great bean to cup coffee, Tea and Luxury hot chocolates. We offer fresh smoothies and milkshakes too!
We have affordable food; Paninis (vegetarian and vegan options), Toast, Crumpets and Tea cakes with accompanying preserves.
We have a great selection of freshly made cakes and bakes but also offer some healthier food for like Organix/Kiddylicious snacks and PIP organic fruit juices.
The soft play equipment is for aged 5 years and under, Older children are permitted to enter the venue but are not allowed to use the Soft Play equipment.
We provide an under 2's area and a main multi level soft play frame for all children up to 5 years.
When we state 5 years, this includes the whole year they are 5, up to but not including the day they turn 6 years old.
If your child has had sickness or upset stomach, please do not attend the soft play until 48 hours from when the last episode has occurred. If your child has a contagious rash or illness, please do not attend the soft play as we wouldn't want to spread it to other visitors.
We have lots of babies and young children here, we don’t want to help the germs spread. If a child has a contagious illness like hand, foot and mouth or chicken pox, please do not attend the soft play until all scabs have crusted over or follow the latest NHS guidance specific to your child.
If a child becomes ill during their visit unfortunately we do request that the child is taken home immediately for the benefit of our other customers.
If you are unsure if you should attend, please don’t hesitate to contact us.
If you would like to enquire about hiring Little Bugs for your little ones birthday/a gathering of little ones, Please fill out our enquiry form on our private hire page.
Alternatively, email us on littlebugssoftplay@gmail.com.
Please include the date you are requesting and we will be in touch within 2-3 working days to confirm if the date/time is available.
If the date is available, we will request you fill our out Party booking form. Once this is returned we will setup an invoice and request your deposit payment.
We will then gather further information from you within the week prior to your booking date to facilitate the setup of your booking.
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